Pediped Reviews

3.6

/5.0

5 customer reviews

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60 %

reviewers recommend

Pediped

Pediped, known for its children's shoes and footwear accessories, is rated 3.6 out of 5. The rating reflects how parents and caregivers of children view their experience with Pediped. Reviews of Pediped are verified before publication.

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5 Reviews on Pediped

by Walker422

Nov 15, 2018

Awful customer service, quality of shoes has changed

So, I've received a defective pair of shoes(one shoe is very wide, the other is narrow, different outsoles too). I contacted the customer service, sent them pictures and they told me to send them back. Which I did paying an additional shipping costs. Then after a month I'm still waiting for my refund. Moreover, they told me they are not going to refund the shipping costs at all(about $13 total). I am very upset. We've been Pediped customers for a long time and it seems the quality and customers service got worse. I will be buying different brands from now on.

by Mitchell Gregory

Aug 09, 2017

Excellent Customer Service

I ordered a pair of Pedipeds for my son and they sent the wrong shoe. The box was correct, but the shoes in the box were not. I called them and they immediately sent me the correct shoes. They told me to just keep the other pair or donate them. Their shipping is incredibly fast, also. I got the shoes just 2 days after ordering them. I've used Pedipeds for all 4 of my children and they are my absolute favorite.

by Sophie

Nov 21, 2016

Great shoes, deficient standard sizes, no exchanges

Beware. I bought several toddler shoes. However, one shoe style was woefully small. It could not have been the correct size. I requested an exchange for a larger size but the response was "so sorry, no exchanges, no refunds". These are expensive shoes, and I am stuck with a pair that does not fit.

by Randall R.

Feb 02, 2015

BEST place for infant & kids shoes, sneakers and boots

BEST place for infant & kids shoes, sneakers and boots. After raising 4 kids to adulthood & now doing it again with a granddaughter, I've probably bought every brand of kid shoes there is. For my money, and their comfort & style I swear by Pediped, the most well constructed footwear for the small set. You cannot kill these shoes. My Ari has tried. The sport sandals & sneakers are all machine washable, do not lose their shape or color & the linings don't fall out. Limited but fashionable styles. The Mary Jane styles are accepted for school uniforms but with enough of a stylish kick making them so much nicer than the usual drab & dull ones offered on uniform sites. Someone told me they thought they were pricey. I don't think so. I've bought Elefantinas@ almost $100 a pr. And Not when I saw what they want for Skechers - which look nice for about 2 wks. & wear out quicker than any sneaker I've bought. If you have to buy 2 or 3 Skechers to pr. Of 1 Pedipeds - where's the $ savings in doing that? I'd raher spend $58 once than $38 to $40 a couple of times. School shoes last from Sept. To May/june. Sport sandals all summer & she loves them so much she puts socks on with them into the Fall.

by Natalie Williams

Oct 03, 2011

I absolutely LOVE their shoes

I absolutely LOVE their shoes. They're right up there with lelli kelly, etc. My three year old has perfect feet due to purchasing these shoes.

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Q:

I am so sick of shopping at Zappos due to their numerous problems. I have wide feet and I often don't know if the shoe is going to fit me so I need an easy exchange program. Not where they deny the return in order for them to make extra money. Does this company really allow exchanges or returns?

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